Questions
Answering most of the common questions related to doing business with the government, and how we can meet the requirements of an official government website.
Contact Support
If you still have questions about any of our services send us a message and we'd be happy to answer.
What services do you offer as part of your municipal website design service?
Our municipal website design service includes a range of services, including website planning and strategy, user experience design, visual design, development, and testing. We can also assist with website content creation and management, as well as website updates and maintenance.
How do you incorporate features and functionality requested by our municipality into the website design?
We work closely with our municipal clients to understand their specific needs and requirements, and incorporate requested features and functionality into the website design through various ways with each integration taking it's own method as per best practices in documentation.
How do you handle website updates and maintenance as part of your design service?
As part of our design service, we can handle website updates and maintenance to ensure that your municipal website remains current and functioning smoothly.
How do you handle website updates and maintenance as part of your design service?
We offer flexible ways in which we can handle website updates and maintenance to ensure that your municipal website remains current and functioning smoothly. Each organization requires a different level of attention and we find custom solutions for each organization. Most projects don't have any required monthly maintence.
How do you ensure that your municipal website designs are accessible to all users?
We prioritize accessibility in all of our website designs, and follow best practices and guidelines such as the Web Content Accessibility Guidelines (WCAG) to ensure that our municipal websites are accessible to users of all abilities. We also provide QA testing with users living with disabilities to make sure we are providing high quality accessible projects.
How do you ensure that our municipal website is mobile-friendly and responsive?
Our website designs are responsive and mobile-friendly, meaning they are optimized for display on a range of devices and screen sizes. In specific cases we will even use a mobile first design approach and prioritize the mobile experience if compromises need to be made.
How do you approach search engine optimization in your municipal website designs?
We consider search engine optimization (SEO) in all of our website designs to ensure that the website is easily discoverable by search engines and users. This includes optimizing website content and structure, as well as incorporating technical SEO best practices.
How can you meet government standards for websites?
Our websites are all built to meet and exceed all requirements for municipalities, including security, accessibility and usability. We can meet and exceed all requirements for local, provincial and ferderal requirements, and, any that your own organization would like to meet.
Do we need to go through the RFP process?
Contracts with the government under $75,000 for services do not require a bidding process for services.
Are websites considered a Service or Goods?
Websites under the NWFTA are considered a Service for any contracts.
Can you help us migrate our existing website to a new design?
Yes, we can assist with migrating your existing website to a new design. This typically involves transferring content and data from the old website to the new design, and making any necessary adjustments to ensure a smooth transition.
Can you assist with website content creation and management?
Yes, we can assist with website content creation and management as part of our design service. This can include creating new content, as well as organizing and updating existing content.
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